Here at Anderson Direct Marketing, we pride ourselves on our commitment to quality as noted in our direct marketing quality mission statement: Anderson Direct Marketing is committed to providing the highest level of quality and direct marketing services in the industry. We accomplish this by educating and communicating with our associates to drive quality and consistent timeliness for our clients.
These commitments are not just something we say, we actually live and breathe them. Each department has the others' backs and we review the previous person’s work to ensure that the next step of the process is done correctly. We are not afraid to stop the presses if something seems amiss. It is our goal to identify the problem, fix it immediately and move forward in delivering the best product possible.
Our commitment to direct marketing quality also extends to on-time delivery. Over the past year, Anderson has had a 99.5% on-time delivery rate. Living and breathing our mission statement, working as a team and focusing on our clients deadlines is who we are. How does your organization keep its focus on quality?