The following is an overview of customer journeys, why they’re important, examples, and how to get started.
Leah Smith
Recent Posts
What Are Customer Journeys and Why Are They Important?
By Leah Smith on Jun 2, 2015 12:45:02 PM
Google “Mobilegeddon”: Two Weeks Later
By Leah Smith on May 4, 2015 4:14:57 PM
As an agency that offers SEO management services to clients, we make it a point to always stay abreast of changes to search engine algorithms and how they can impact the web properties of our clients. When Google announced in February that they would be rolling out a change to include mobile friendliness as a ranking signal, a lot of people in the business of SEO were rightfully concerned. After all, previous Google algorithm changes generally did not come with such a long runway for an announcement, or any announcement at all.
The Art of Website Optimization: Strategy to Implement Immediately to Increase Conversions
By Leah Smith on Apr 16, 2015 1:26:23 PM
Overwhelmed with all the digital technology out there? Don’t have $50,000 to spend on a digital consultant but want to optimize your website?
5 Tips for Using Campaign-Specific Landing Pages
By Leah Smith on Mar 11, 2015 2:31:36 PM
You should be using campaign-specific landing pages if your customers are accessing you online by:
The Ultimate Cheat Sheet on Digital Reporting
By Leah Smith on Feb 11, 2015 11:24:11 AM
Digital reporting can give you information overload! How do you sift through all the available data to glean insights for your digital campaigns? Here’s a cheat sheet to assist in measuring your campaign success without getting lost in the data.
SEO: Three Things That Will Never Change
By Leah Smith on Jan 21, 2015 2:08:20 PM
It seems like every month there’s a new story about Google releasing yet another algorithm update that alters search engine rankings. If you don’t follow Search Engine Optimization (SEO) closely, it can be especially confusing when you hear code words like Penguin and Panda, Pirate and Payday thrown out to describe any of these changes.
New Technology for Direct Marketers: Even Stronger Customer-Targeted Messages with Beacons
By Leah Smith on Jun 25, 2014 8:56:55 AM
Have you ever tapped a customer on the shoulder (and by “shoulder” I mean mobile device), and offered them an incentive just as they’re about to walk away from your product? The technology has been around for a while, however it wasn’t until this year’s 2014 South by Southwest (SXSW) conference that these shoulder-tapping devices, called beacons, got their spotlight.
Top 5 Things You Can Do to Optimize Your Email Marketing
By Leah Smith on Mar 31, 2014 3:19:43 PM
Best Practices for Bidding on Competitors' Keywords
By Leah Smith on Jan 2, 2014 11:06:49 AM
To bid or not to bid. That is the question. It seems there’s a big debate about bidding on competitors' keywords when engaging in paid search campaigns. Anderson believes you shouldn't bid unless you know a few things in advance. The following provides you with a list of best practices for bidding on competitors' keywords.